Reading the Terms of Service Takes 31 Hours

The Norwegian Consumer Council wanted to illustrate how complicated the Terms of Service are for popular smartphone apps. So they read them. Out loud. It took more than an entire day.

"The current state of terms and conditions for digital services is bordering on the absurd," said Finn Myrstad from the Norwegian Consumer Council. "Their scope, length and complexity mean it is virtually impossible to make good and informed decisions."

Now think about financial products like bank accounts and credit cards, which are even longer and more complicated. Courts regularly enforce them on the grounds that people read them (or have an opportunity to) and agree to them by using the service. But this is absurd, nonsense, a total fiction.